Action City Trampoline Park

  • Do I need to sign a Resort waiver to jump at the Trampoline Park?

    Yes,

    A completed waiver is REQUIRED in order to use Action City's Trampoline Park activities, Ninja Warrior course, Fun Center attractions and/or swim at Chaos Water Park. You must be at least 18-years old in order to sign a liability waiver. If you are not 18-years old, a parent or legal guardian will need to complete this process. You can fill out your waiver in advance online otherwise you can fill one out when you arrive. Waivers submitted online may take up to 5 hours to load into our system. If you plan to arrive within 5 hours, please wait to fill out your waiver on property at our waiver station (located at Action City and Chaos Water Park). Your waiver does NOT need to be resigned every year.

  • What are your Trampoline Park court rules?

    BEFORE YOU JUMP:

    DO NOT Jump if you have health limitations or injuries, are under the influence of alcohol or drugs or are pregnant.

    ALWAYS empty your pockets before jumping. NO sharp objects or unathorized devices (cameras, phones, etc.) allowed on the court.

     

    WHILE YOU JUMP:

    DO NOT land on head or neck

    DO NOT affect another jumper's bounce in any way

    DO NOT attempt a double flip

    DO NOT sit or lie down on the court

    NO rough play or running

    NO climbing or hanging on the wall pads or nets

    ALWAYS remain in control

    ALWAYS walk on and off the courts

    ALWAYS follow the court monitor's directions 

  • What should I wear at the Trampoline Park?

    Something comfortable. You will be having a blast and getting a workout so exercise gear works best. Trampoline grip socks are REQUIRED for all jumpers. We sell Action City Trampoline "grippy" socks at our front desk for $2/person and you can bring these back on future visits.

    No belt buckles, clothing studs, jeans with rhinestones, key chains or sharp objects on apparel are permitted. All items must be removed from your pockets, including your smart phone prior to jumping. 

  • Can I jump barefoot or with shoes on the Trampolines?

    No.

    We do not allow street shoes or bare feet on the trampolines. Trampoline grip socks are REQUIRED for all jumpers. Grip socks are available for puchase at our front desk for $2/person. 

  • Is there an age limit for the Trampoline Park?

    Yes.

    Children must be able to walk in order to jump on the trampolines. Jumpers will be separated by age, if necessary.  

  • Is there a weight limit at the Trampoline Park?

    Yes.

    Jumpers must weigh less than 300 pounds.

  • Can I come and just watch my kids at the Trampoline Park?

    Yes.

    You may go into the Trampoline Park as an observer without purchasing a jump pass. 

  • Where can I store my belongings in the Trampoline Park?

    We suggest leaving all valuables at home or locked in your car. Bring only what you need to jump. Action City is NOT responsible for lost or stolen items. 

    Lockers are available to rent for a small fee.

  • Do hotel guests receive a discount at the Trampoline Park?

    Yes.

    If you are a hotel guest, then you can purchase all day Fun Center and/or Trampoline Park passes at a great price. You may either add all day passes onto your overnight stay or show your hotel key card at the Action City front desk to purchase. 


    *All day passes are only available to hotel guests; these passes are not available to walk-in guests. 


  • Can I bring food and drinks into the park?

    No. 

    Birthday cakes or cupcakes are allowed as long as they are purchased from a licensed baker such as Walmart or Festival Foods. NO homemade cakes, cupcakes or treats are allowed.

Action City Fun Center

  • Do I need to sign a Resort waiver to play at the Fun Center?

    Yes,

    A completed waiver is REQUIRED in order to use Action City's Trampoline Park activities, Ninja Warrior course, Fun Center attractions and/or swim at Chaos Water Park. You must be at least 18-years old in order to sign a liability waiver. If you are not 18-years old, a parent or legal guardian will need to complete this process. You can fill out your waiver in advance online otherwise you can fill one out when you arrive. Waivers submitted online may take up to 5 hours to load into our system. If you plan to arrive within 5 hours, please wait to fill out your waiver on property at our waiver station (located at Action City and Chaos Water Park). Your waiver does NOT need to be resigned every year.

  • What is Fun Center Unlimited Play?

    Fun Center Unlimited play includes: Indoor Go-Karts, Bumper Cars, Laser Tag, Batting Cages, Laser Maze, Outdoor Mini Golf (seasonal & weather dependent), Rock Climbing Wall, Mini Bowling, Outdoor Go-Karts (seasonal & weather permitting) and Non-Ticket/Non-Redemption Arcade Games (such as shuffle puck, guitar hero and skee ball)

    *Ticket games and Virtual Reality are NOT included in Unlimited Play.  Trampoline Park activities are NOT included in Fun Center Unlimited play packages.

    *Unlimited Play is good the moment you first swipe your card on a game or attraction until your time is up.

  • How much does it cost to play at the Fun Center?

    All of our Fun Center attractions and arcade games are priced individually.

    You can put any amount of money you'd like onto your Fun License play card (money on your play card does not expire) or you can purchase one of our many unlimited play or combo packages.

  • Do hotel guests receive a discount at Action City's Fun Center?

    Yes.

    If you are a hotel guest, then you can purchase all day Fun Center and/or Trampoline Park passes at a great price. You may either add all day passes onto your overnight stay or show your hotel key card at the Action City front desk to purchase. 

    *All day passes are only available to hotel guests; these passes are not available to walk-in guests.

  • Is Action City all indoors?

    No.

    Action City's Fun Center has attractions both inside and outside. Weather permitting, we have an outdoor mini golf course, go-karts and a motorized zipline ride.

  • Are there height/weight restrictions at the Fun Center?

    Yes. 

    Bumper Cars: Must be at least 44" tall to drive bumper cars (single riders only)

    Indoor Go-Karts: Must be at least 54" tall to drive a single kart; Must be at least 3 years old to to ride with an adult who is at least 16 years old with a valid driver's license in a double kart.

    Outdoor Go-Karts: Must be at least 56" tall drive a single kart; Must be at least 40" tall with upper body control to ride with an adult who is at least 16 years old a valid  driver's license in a double kart. 

    Outdoor Zipline Ride: Must be at least 48" tall to ride alone OR at least 43" tall to ride with somone who is at least 48" tall. Max weight of 450 lbs combined. 

    Climbing Wall: Must weigh at least 30lbs (don't forget your closed shoes)!

  • What kind of shoes should I wear?

    Closed shoes are REQUIRED for the climbing wall and bumper cars; however the other attractions do not have any specific shoe requirements!

  • Can I bring food and drinks into the park?

    No. 

    Birthday cakes or cupcakes are allowed as long as they are purchased from a licensed baker such as Walmart or Festival Foods. NO homemade cakes, cupcakes or treats are allowed.

Chaos Water Park

  • Do I need to sign a Resort waiver to swim at Chaos Water Park?

    Yes,

    A completed waiver is REQUIRED in order to use Action City's Trampoline Park activities, Ninja Warrior course, Fun Center attractions and/or swim at Chaos Water Park. You must be at least 18-years old in order to sign a liability waiver. If you are not 18-years old, a parent or legal guardian will need to complete this process. You can fill out your waiver in advance online otherwise you can fill one out when you arrive. Waivers submitted online may take up to 5 hours to load into our system. If you plan to arrive within 5 hours, please wait to fill out your waiver on property at our waiver station (located at Action City and Chaos Water Park). Your waiver does NOT need to be resigned every year.

  • Is Chaos Water Park admission included with overnight stays?

    Yes.

    Admission to Chaos Water Park is included for each registered hotel guest. Your admission passes are valid the day of check-in through the day of check-out based on seasonal hours. View Hours HERE

  • What is a "dry" pass?

    You are able to access Chaos complimentary if you do not plan to swim or get wet.

  • Can I bring in food and drinks into the park?

    No. 

    Wisconsin State Code Section 8.21 states that no outside food or beverage is permitted into any water park establishment (indoor or outdoor). Birthday cakes or cupcakes are allowed as long as they are purchased from a licensed baker such as Walmart or Festival Foods. NO homemade cakes, cupcakes or treats are allowed.

  • Why are swim diapers required?

    We don't want anyone's vacation ruined; accidents happen. This is included in the cost of the 36" and under children's pass.

  • Do you have height requirements on the slides?

    Yes. 

    Twister Body Slide: 36" minimum 

    Hurricane Run Tube Slide: 36" minimum to ride with an adult; 48" to ride alone.

  • Can my child wear their life jacket down the slide?

    No

    Life jackets can pose as a choking hazard for children when going down slides.

  • Do I have to be in a tube in the lazy river?

    Yes. 

    We require all guests to remain in a tube while in the lazy river for safety purposes.

  • Do you have changing rooms available?

    Yes.

    We have changing rooms, lockers (for an additional charge) and towels are available for your convenience.You are welcome to bring your own towels into the water park.

  • What are your hot tub rules?

    Children under the age of 12 must be accompanied by a parental figure and kids under the age of 5 are not allowed in the hot tub. 

    Elderly persons, persons with heart conditions, high or low blood pressure and persons who are pregnant should consult a physician before using the hot tub.